Delivery estimates are available below. Most orders will receive tracking updates automatically depending on the service you selected at checkout.
FREE UK shipping on all orders over £100
Orders placed by 2.30pm Monday to Friday will leave the UK warehouse the same day. UK shipments will usually arrive within 5-7 business days during the Coronavirus Pandemic.
All deliveries are made using International Tracked Royal Mail. Deliveries to Southern Europe are currently taking about three weeks, please be patient, hopefully we will all be out of this soon.
We ship to most countries, email firstname.lastname@example.org for shipping costs.
Returns & Exchanges
If you need to return something, please send in original packaging and tags must not have been removed. Please return to-;
379 Vega House
To process your return, we must receive it back at our warehouse within 30 days of you receiving your original order.
Your return will be processed within 21 days of us receiving the item(s) back. You will not receive an automated update when your return arrives back at our warehouse, rest assured our returns team will process it within the above time frame of 21 days. For exchanges there will be no notification emails sent to you unless we are unable to process according to your requests. For refunds you will receive an email once the refund is processed. Please note banks can take up to 7 days to make the refund available in your account.
Any SALE items can only be returned for an exchange. Full refunds will not be offered.
If you need help with delivery, tracking information or a return you have already sent back, get in touch with us via email at email@example.com